Frequently asked questions
Answers to common questions about the Libertas Link knowledge platform and how to use it effectively.
1What is Libertas Link?
Libertas Link is an AI-powered knowledge platform for teams and organizations. You upload your own documents, reference links, and project context, then chat with an AI assistant grounded in that material. It combines advanced AI reasoning with document analysis and web search to provide sourced, comprehensive answers about your work.
2How does the AI search work?
Our AI uses semantic search technology to understand the meaning and context of your questions, not just keywords. It searches across the documents and links you have uploaded to your workspace, then synthesizes the information into clear, cited responses. The AI can also perform real-time web searches to supplement your own material.
3Are the AI responses always accurate?
While our AI strives for accuracy and always provides source citations, AI-generated content may occasionally contain inaccuracies or misinterpretations. We strongly recommend verifying important information against the cited source documents before acting on it or sharing it. The source citations are provided specifically to help you do this.
4Can I upload my own documents and links?
Yes. Uploading your own material is the core of the platform. You can add documents, reference links, and project context through your workspace, then use the AI assistant to ask questions about the content, generate summaries, and cross-reference across everything you have uploaded. The more relevant material you add, the more useful the assistant becomes.
5How are my documents organized?
You organize your work into projects, or workspaces, that keep related documents, links, and conversations together. You can edit documents in a built-in canvas editor and review usage and activity through analytics, so each team or initiative has its own dedicated, grounded knowledge base.
6Do I need an account to use the service?
Yes, you need an account to access the full features of Libertas Link, including the AI chat assistant, document uploads, projects, and the canvas editor. Account registration lets us keep your workspace secure and enforce our Acceptable Use Policy.
7Is my data private?
We take your privacy seriously. The documents, links, and conversations in your workspace are associated with your account for functionality purposes and are not shared with third parties or used to train public models. Please review our Privacy Policy for complete details on how we handle your data.
8How do source citations work?
Every AI response includes source citations that link back to the specific documents, links, or web pages used to generate the answer. These citations let you verify the information and jump to the original context. Citations appear as clickable references within the AI's responses.
9What are the rules for using the platform?
All users must comply with our Terms of Use and Acceptable Use Policy. In summary, the platform is intended for legitimate business and team productivity purposes. You are responsible for ensuring you have the right to upload the material you add, and abusive or unlawful use is prohibited and may result in account termination.
10How can I report issues or provide feedback?
We welcome feedback and bug reports. You can reach us via email at support@libertaslink.com or through the contact information provided in the footer of our website. We actively review all feedback to improve the platform.
Still have questions?
Our team is available for additional support and can address questions specific to your organization.
Contact support